State Bank of India
Central Recruitment & Promotion Department,
Corporate Centre, Mumbai
Phone: 022-22820427, Fax: 022-22820411, E-mail: crpd@sbi.co.in
Advertisement No. CRPD/CON/CCSO/2015-16/03
Applications are invited from retired General Managers of Schedule Commercial Banks, for engagement of Chief Customer Service Officer on contract basis in State Bank Group.
Job Profile: The Chief Customer Service Officer is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank. The Chief Customer Service Officer for SBI shall report to the Chairman and for Associate Banks to respective Managing Director.
Employment Notification Recruitment of Chief Customer Service Officers in State Bank Group
SBI Vacancy Details:
Post: Chief Customer Service Officers
Eligibility Criteria:
(A) Age Limit: (As on 01.08.2015): Not above 65 years as on 01.08.2015
(B) Essential Qualifications: (AS ON 01.08.2015)
I.Retired in the grade as General Manager from any Schedule Commercial Bank other than the Bank(s) for which he has applied. The official should have superannuated or have taken voluntary retirement and should have retired as on 01.08.2015.
II.The official should not have worked in any capacity in the Bank(s) for which he is applying.
(C) Experience: The official should possess necessary skills and should have exposure in working of more than three areas of operations in banking such as General Banking, Credit, Forex Operation, Treasury Operation, Government Business, Merchant Banking, Credit Card Operations etc.
Selection Procedure:
(i)Selection will be based on personal interview.
(ii)Candidates will be short-listed for personal interview, based on their qualification and experience.
Apply to Recruitment of Chief Customer Service Officers in State Bank Group
Application Fee (Non Refundable) : Rs. 500/- (Rupees five hundred only) Application Fee once paid will NOT be refunded on any account nor can it be held in reserve for any other examination or selection.
How to Apply: For detailed guideline procedure – a) Application Registration, b) Payment of Fees, c) Photograph & signature scan & upload visit bank’s website www.statebankofindia.com or www.sbi.co.in -> careers with us -> Recruitment of CCSO in State Bank Group — 2015. The scanned copy of downloaded online application along with scanned copies of Photo ID, Retirement Letter, Brief resume, specialized certificates / diploma/ degree (if any), document indicating area of exposure (if any) should be sent to Central Recruitment & Promotion Department by 10th September 2015 on email address crpd@sbi.co.in. If scanned copies of application and testimonials are not received by 10.09.2015 application will be rejected.
Important Dates:
Online Registration of Application: 25.08.2015 TO 05.09.2015
Payment of Fees — Online: 25.08.2015 TO 05.09.2015
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Vacancy Notice Recruitment of Chief Customer Service Officers in State Bank Group
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